After each of these steps, test the battery to see if it worked. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. To perform a battery health check using an HP Chromebook, perform the following steps: You’ll get the same screen display as before, only this time focus on what the current battery health shows you. 'The following plug-in has crashed...' Supported file types and external devices; Mobile data; To tell us about a problem with your Chromebook: Open Chrome . If the connection checks out fine, then it could be a case of the outlet not functioning properly. Did the download for google restore but nothing. Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. When the charger is properly connected, the battery indicator LED should be lit up and visible. To resolve this issue on your own, try the following possible solutions. error. Lut us send you our best tips weekly for the Echo, Google Home, and more. If your Chromebook is charging, let it charge for at least 30 minutes. Living without your Chromebook is like being deprived oxygen. Unplug audio devices (like headphones or speakers) from your Chromebook. If the battery still won't charge, reset your Chromebook hardware. Chances are good that for your Chromebook to have reached “lifeless” status, it was probably left on overnight, draining the battery completely. We’ll be doing the last resort step from the first troubleshooting section, first. Open Crosh on your machine by simultaneously pressing the, Just like in the step you took to verify if the AC adapter was allowing a current to run through to your battery, enabling it to charge, type. I was listening to music and did not hear any low battery warning. Unfortunately when you return the laptop still has no pulse. The Best Chromebooks Under $200 [November 2020], How to Factory Reset Your Chromebook [November 2020], The Best Chromebooks Under $400 [November 2020], The Best Chromebook for Students [November 2020], The Best Touchscreen Chromebooks [November 2020], How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How to Install YouTube Kids on Your Amazon Fire Tablet, How To Delete Your Gmail Address Permanently [October 2020], How To Speed Up Windows 10 – The Ultimate Guide, How to Install the Google Play Store on an Amazon Fire Tablet. In this article, I’ll be focusing on solutions to this problem specifically geared toward those with HP Chromebooks. Play Video. No battery detected upon doing the test. Flip the laptop over. Lenovo Inc. View View. I have tried taking the battery out and putting it back in and it made no difference. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. The Chromebook not charging might indicate that the battery is in a deep discharge state. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest, Solutions To “My Chromebook Won’t Charge.”, 1. There’s the one you’re fiddling with now that plugs into the wall outlet. …You can try this one last troubleshooting step before you head out. If it does not turn amber, it means that the Chromebook is currently charging. fix the "Chrome OS is missing or damaged" error, Chromebook turns off, then back on, over and over again. Use the HP Battery Check to test the battery — if the battery is … Plug your charger back in to your Chromebook, then the wall. Learn about how to fix the "Aw, snap!" Don’t panic though. Disable every single one of the extensions by toggling every blue switch, located at the lower-right of each extension, to gray. We tend to only acknowledge that the battery in our laptop is dying once it reaches that critical point right before it decides to turn off on us. They're wasting her time if they're refusing to replace it when it's under warranty. She can't get it back. The yellow light on the left side of the laptop next to the power cord is flashing. my battery after long period (> 2yrs) not used (worked fine last time when used) is not recognized anymore after inserting. Look for the LED indicator light. You’ve got 60 seconds to save whatever you were working on before…” and it’s dead. While charging, the color of the light is usually amber. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: If you've installed any new apps or extensions recently. Charge the laptop for at least 10 minutes, or for up to 24 hours. If you reach this point, just allow your laptop some time to charge before attempting to turn it on. If you’d like to know your AC adapter isn’t one of those malfunctioning parts, all you have to do is: What should be displayed, if the AC adapter is fine, is “Battery is charging”. To perform a battery health check using an HP Chromebook, perform the following steps: Begin by disconnecting the charging cable currently connected to your Chromebook. She should send the entire computer back and get the Dell Chromebook 13. What are you to do in this situation? it says battery not detected. You know what I mean. A battery that is less than a year old with a health percentage of 50% or less is considered outside expected wear limits and your Chromebook would benefit from a replacement. So long as the laptop is working properly, we can dive into the troubleshooting steps. Your email address will not be published. You’ll receive some guidance on how to troubleshoot a laptop that still has some battery life left in it and for situations where the laptop is void of all power but still won’t charge. Try using the camera in another app, like, Next to the volume slider, select the Right arrow. What you’ll want to do is simultaneously press and hold the refresh and power buttons for three seconds in order to reboot your laptop (so long as you still have enough juice to do so). If these steps don't fix the problem, reset your Chromebook. Chromebook comes with a nifty way to tell if the AC adapter is actually pushing current to your laptop’s battery. Should the laptop still be as cold as a corpse on a slab, it may be time to call in the experts. Make sure that every one of these is properly plugged in snugly to their correct entry points. However, if the issue is still unresolved, and the laptop will still not charge, we can jump into some troubleshooting. From there, select. The laptop’s life is in the hands of the professionals now. Bought new battery and installed. Apparently the battery was low. Press the power button to turn on the notebook PC. More often than not, this is where the panic begins to set in. That annoying pop-up to let us know that our battery power has reached 10% and will shut down if we don’t find a power source. Sometimes it’s best to play it safe and allow it to sit, with the charger connected, for approximately ten minutes as there are times when the battery doesn’t respond right away. Press and hold the Power button down for 15 seconds. Not used a lot. This can occur even if your battery is working properly. Make sure that the power outlet is working. Move the Bluetooth device and your Chromebook closer together. The results displayed will inform you on if the AC adapter is or is not allowing current to run through and charge up your Chromebook’s battery. Your Chromebook might be running low on memory. Turn off Bluetooth, then turn it back on. If it doesn’t boot up, and the battery is now drained, attempt to charge it again. You’ve lifted the lid, mashed on the power button, screamed a few profanities, and are now in panic mode. searching the net, there's a recommendation by acer UK & USA for similar issue to upgrade BIOS to resolve it. If you're still having trouble after trying these steps, contact your Chromebook manufacturer. We’re only trying to be thorough here. Push on the battery release button or buttons to release the battery form the computer and remove the battery. If your Chromebook is crashing or freezing: Check for system updates. Stay tuned with our weekly recap of what’s hot & cool. Not the battery got knocked loose or the battery to see if it doesn ’ t for because! A formality the indicator LED doesn ’ t for long because the form. Off Bluetooth, then try downloading the update Chromebook turns off, back... 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