• The BLUE LED indicates the myQ Gateway has programmed at least one device (e.g. You will need to know the IP address assigned to your garage door opener because you will need to enter it when creating port forwarding entries. The blue LED does not indicate if devices are connected; it only indicates that the myQ Gateway has “programmed” one device to its memory. Set your door on a nightly close schedule to ensure itʼs always closed before you go to bed. The instructions on page 74 of the R6200 manual explain the detailed process for adding a port forwarding entry. Log into the router and go to ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. You can get general help for Chamberlain at wifihelp.chamberlain.com. Check your router settings and internet connections. • Specific days of the week (e.g. IMPORTANT NOTE: The myQ app is designed to work with Android™ smartphones and select Android™ tablets. • Email – An alert will be sent to the myQ account email address. 8:00 am to 6:00 pm). I just return the thing. How do I open ports for Chamberlain MyQ Garage? • GREEN LED Off – The router is not providing an IP address to the myQ Gateway. • You can change the SECURITY SETTINGS of the myQ app for quicker access to your devices and your account. • Push Notification – An alert will be sent to each smartphone/tablet with the myQ app installed that has logged into the myQ account at least once. An alert can be received on an internet enabled smartphone or computer from anywhere in the world. On an R6000 series router, ports are opened using the Port Forwarding feature. NOTE: Push notifications can be enabled/disabled through the smartphone or tablet settings. An event history is recorded only in the fully OPEN and fully CLOSED positions, and only when ALERTS are activated. The following steps walk you through changing the Wi-Fi settings for your myQ device. • With the schedules feature you can program the Opener to CLOSE at any time/day of the week. a garage door opener). See Steps 5 & 6. Thank you though. • The YELLOW LED indicates the myQ Gateway is in the “Add New Device” or learn mode, otherwise the LED will remain off. myQ Wi-Fi products will work with the router's Wi-Fi set to auto channel, but the myQ Wi-Fi product may have to disconnect and reconnect to your network if the router … The default security setting for the app is high. The instructions on page 74 of the R6200 manual explain the detailed process for adding a port forwarding entry. The article also mentions UDP port 80, but it's unclear whether it also needs to be opened. On an R6000 series router, ports are opened using the Port Forwarding feature. • GREEN LED flashing steadily On & Off – The myQ Gateway has an IP address, but is not accessing the Internet. If you don’t then any external attempt to access the device should result in an entry in the router log, so if you try an external connection i.e. Alerts can active with this feature. Whenever the designated event occurs the event history will display the event, including the time and day of the occurrence. Check your router settings and internet connections. We hope you'll join the conversation by posting to an open topic or starting a new one. You can then use that information to set up an appropriate port forward rule. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Change Router Settings Once you gain access to the router's firmware, you will be free to change whatever elements need to be changed. The event history can be deleted. weekends only), • Specific time (e.g. Subscribe for Updates. If desired, you can lower the Security Settings of the app. Open port for incoming and outgoing traffic for My... WiFi 6 Access Points and devices are the future of WiFi. Wi-Fi Channel: myQ recommends that the router's Wi-Fi channel (1 - 11) be set to a single channel and not set to auto channel. They have a specific knowledge base article for opening ports (TCP port 8883 and UDP port 2165). • GREEN LED On Solid – The myQ Gateway has an IP address and is connected to the Internet. This topic has been closed to new posts due to inactivity. When you replace your router, update any of your network settings, or change the password for your home network, you need to reconnect your Wi-Fi myQ product(s) to your updated home network. Chamberlain myQ garage note: Push notifications can be received simultaneously be available ports are opened using the port feature... 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