Ltd. All Rights Reserved. And although we’ve been a little unlucky with two small problems, they have had someone out within hours of reporting. Waited again for a week for a engineer to come and replace the door. Only the latest review will count in the company's TrustScore. Waited 3 -4 weeks for a replacement to be sent out. I would just like to say a huge thank you for a lovely (if indeed having to call for help could be lovely) experience with the customer help line.The lady who took my call was polite and very helpful and really put my mind at rest (sorry I didn't get your name but thank you) Daniel the service engineer who came out to me was also polite and efficient called as promised when on route (after original text of two hour window) I love the machine its quiet and efficient and I have had more than a few compliments about it after a small flood in the kitchen I now feel I can get on with another load! Thanks for your reply Haier but still nobody has been in touch. I am concerned I bought the freezer new and within two months It broke down twice with the same fault. We had a slight issue a few months in with the water pump not draining the machine properly. Other than this the machine is good for value and price. My baby’s milk is in the freezer and if it goes like this it will be unusable& we are in the middle of the lockdown. The led needed replacing in our fridge. Fixed immediately and great service. Thanks so much for this wonderful feedback Tim. We have followed the advice of the engineer & still have the same problem. - so what is the point of a large freezer. Second call out I was told that I could only put a few packets on each shelf!!!!! © 2020 Trustpilot A/S. Unlike a top-load washer, a front-load washer does not have to fill a tub with water. I did this for a week or so & it made no difference so I put it back down to -18C. The 10 best Haier Front Loading Washing Machines in 2020 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Because the drum is oriented horizontally, the washer relies on the fact that your load of laundry is going to be mingling with all of the other laundry a lot, whether they're spun on the drum together or whether they're squished together when wet laundry falls from the top of the wash drum. Poor follow-up service. After submitting reveiw on 9th July received reply saying someone will contact me. In all fairness was over the moon with drier for the first 30days.....then, it developed a fault(came up code F32 on digital screen, apparently something to do with burnt circuit board, I think!) Reply from Haier UK2 days agoThank you for your feedback Mr Cleaver,We are extremely sorry to hear that you are not happy with your replacement appliance offered. In the laundry space however, Haier offers a moderately small selection of both top and front-loading washing machines for single-person households to large families, with load capacities ranging from 4kg to 12kg. So not too impressed with Haier. RegardsGwynethHaier Europe. Prices for high-end models don’t exceed $2,000 (excluding TwinTasker model), which is good value in comparison to other brands, although the range is limited. Very disappointed with this product. Said he was going to post a HAIER sticker for the fridge door because there isn't one on the replacement door. Brilliant high quality washing machine, best one we’ve ever bought. One of the most important things to consider buying a front load washer is its warranty. Super quiet. Some standout features include Steam Plus, which can be used when using specific wash programs, the Speed Up wash function and the extra rinse option. The first Haier fridge freezer delivered did not work when switched on. really many thanks again. This Haier front loader offers a generous 12kg capacity, making it a true family-size washing machine. I have a problem with my fridge freezer in that it causes a lot of freezer burn on food after only 2 weeks of storage. The 20 best Front Loading Washing Machines in 2020 ranked based on 13,357 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Although there was a sticker with the documents to say that it was QUALITY CHECKED!!!!!!!!. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. We have problems with the salad compartment freezing up & freezing veg. I have escalated this to the resolutions team manager. Will buy another Haier appliance when needed. Many thanks Chloe The Haier Team James Imrie 170 reviews. 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