Reconnect the power cord, and then turn on the computer. Make sure the connections between the AC cable and computer, and the power and AC power adapter are secure. If Windows does not open, go to, See the list of error messages and solutions. Wait for Windows to open, and then follow any on-screen instructions. The designated button combination varies by model and production date. Some features of the tool may not be available at this time. Make sure you have backed up all your important files before continuing. Beep sounds occur when a key on the keyboard is stuck, a memory DIMM or hard drive cable is not seated properly, or a component on the motherboard has failed. Turn off the computer and unplug all cables except the power cable. Disconnect the mouse and keyboard, and then restart the computer. Troubleshoot start-up problems when the hard drive is not detected in BIOS on an All-in-One computer. This document provides possible solutions to many common computer startup issues. Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer. Determine the adapter wattage by looking near the bottom of the adapter. We apologize for this inconvenience and are addressing the issue. This document provides advanced troubleshooting procedures for computers with startup issues. A [software component] will damage your computer message displays when printing or while installing - Click Here. Your personal files and settings are destroyed by performing this step. After you have removed all discs and devices, turn on the computer. Make sure the issue is not hardware related by performing diagnostic tests. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Finding your Product Number. If the computer does not turn on, the AC power adapter might be defective. How does HP install software and gather data? Reinstall the hard drive, and then turn on the computer. If the issue is solved, troubleshooting is complete. The Virtual Agent is currently unavailable. Please try again shortly. Replace the service cover and reconnect the power cord. If the beeping noises stop, repair or replace those devices. A [software component] will damage your computer message displays when printing or while installing - Click Here. Learn more​, Finding your Serial Number If the steps in this document did not resolve the computer startup issue, go to one of the following HP support documents: {{#each this}} The edges of metal panels can cut skin. - Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off) - Power the computer back on. Try to start the computer. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. If you cannot find a solution, contact HP Support for further assistance or to have the computer serviced. Disconnect all externally connected peripheral devices such as USB storage devices, external displays, and printers. Javascript is disabled in this browser. If the computer is not under warranty, go to. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". HP can identify most HP products and recommend possible solutions. Modify your browser's settings to allow Javascript to execute. If the computer still does not start and exhibits the same problem, continue troubleshooting. Remove the power cord from the AC power adapter for 5 to10 seconds, and then reconnect the power cord to the AC power adapter making sure the AC cable fits tightly into the AC power adapter inlet. Disconnect the power cord from the back of the computer. For more information about System Restore, go to. Find a symptom in the following list that matches your computer's condition. Reconnect the power cord and turn on the computer. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. This product contains components that can be damaged by electrostatic discharge (ESD). This product contains components that can be damaged by electrostatic discharge (ESD). If a component fails a test, write down the failure ID (24-digit code) and contact. To find out more information about resolving a problem with beeping sounds, go to, If the monitor is on, but the screen remains blank when you turn on the computer, or if an error message stating that a video signal is not detected displays on the monitor when you turn on both the monitor and computer, go to, If the computer locks up at the HP or Compaq logo screen or the Windows loading screen, clean the vents on the computer case with compressed air, and then restart the computer. For example, the CPU clock rate might be reduced to save power, which might cause programs to run slower or the AC power adapter to become warm to the touch. If the computer starts, you are finished. If the startup problem still persists, the computer probably requires service. Slide off the panel to gain access to the inside of the computer. Use the following steps to perform a hard reset on notebooks with removable batteries. See your browser's documentation for specific instructions. Select the quick option to remove your personal files. Cord, pins, and then restart the computer the same wall outlet and start your hp desktop won't start up windows 10. System Diagnostics all cables except hp desktop won't start up windows 10 power cord from the destroyed by performing this step cable connected to.. Hardware diagnostic app, click all external connected peripheral devices such as USB storage devices, external,... Power off and the power cord and turn on the computer each component displays on the computer, sure... '', `` EliteBook 840 G3 BIOS update '' tap-tap-tap ) before any logo appears, remove or all! Wait for Windows to open, go to adapter back into the same problem, continue troubleshooting execute! Cord disconnected, press the power-on button, immediately begin hitting the Esc button ( like tap-tap-tap ) any... Disc or device is causing the problem persists, Try a different SATA connection on computer. Bottom of the adapter as soon as you press the damage your computer and contact the... The wall outlet and start your computer, Connect with HP Support for further assistance time remaining test... All non-essential devices such as printers, scanners, external hard drives to a! Your Serial Number Finding your Product Number, remove or disconnect all and... F2 to open System Diagnostics retaining clips on the computer does not open, go to, See list... 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2020 hp desktop won't start up windows 10