Find out more about browser cookies. They have protocols in place for this problem and the answer tends to be a phone call away. IKEA wants to keep your business and will usually bend over backward to help you get what you need. Please try again soon. Submit your request and we will respond in 48-72 hours. Visit your closest store. Bring your ideas to life with rewards, inspiration, discounts and a few surprises along the way. Most of those who do furniture hacks with IKEA products have mentioned that the screws that come with the shelving are a touch too short. The IKEA website uses cookies, which make the site simpler to use. Please fill out the form below including the required fields, in order to send your email. Can you mail a dozen to: There are a lot of parts to this furniture, and when all is said and done, there can be missing parts. No one wants to help someone who is rude. The reason it may be cheaper is because of the way IKEA is laid out. It would be easy to go to the right department and ask for the replacement parts. Screws are usually not that expensive, and it may be faster and cheaper than returning to the store. That said, there are ways to cope. They can be had online for about 10 dollars, can be used in a drill and will save you a ton of time putting things together. They have protocols in place for this problem and the answer tends to be a phone call away. MyIKEABedroom.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. We won't send you spam. To start a chat, please fill in the information in the window at the bottom right hand corner of your screen, or at the bottom of your device’s screen on mobile. Lost or missing a screw? There is one other point he made that is important for those in search of missing parts. The employee who wrote about shopping from his perspective also said that it is best to go straight to the department you want by the fastest route. Find your store. There are all kinds of inexpensive interesting gadgets and products that can be very tempting. Welcome to IKEA CHAT! Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. 1 – Ridgefield, CT 06877 Is this a trick question? If something does catch your interest, write it down and look for it in that department. If that answer is yes, then write down the part numbers and go to your local ikea to pick up the hardware. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation. They have bins full of hardware, and you tell them the name of the item you bought, and which part you need. They recommend purchasing screws that are one-eighth of an inch longer than those provided. This way, you’re already going back to the store. An employee can help you find a replacement for it fairly quickly. It may take a day or two, so if you live close enough, another visit to the store might be faster. set. Ann O’Brien – 35 Copps Hill Road – Apt. It can depend on several factors because sometimes it is better to replace the screw than it is to use the ones that come with the product. Just be aware to keep the torque setting on low. This is particularly true when installing shelving in IKEA furniture. If that answer is no, send me a PM with the year you purchased it and I'll try and send you the hardware the next day I work (which would be Thursday). If you would like to request missing hardware, our customer service representatives are available to assist you from 9am to 9pm EST. Hi…My husband is missing one dozen screws for the Micke drw #50213080 cabinet. Ann and Bill. If you are in fact missing pieces or even lose pieces through taking it apart or buying is used IKEA is very good at providing new hardware. These products are in other parts of the store as well. To start a chat, please fill in the information in the window at the bottom right hand corner of your screen, or at the … Don't Miss Out On Interesting IKEA DIY Ideas! As one former employee explained it, this is the bane to an IKEA purchaser’s existence. Order fittings and spare parts or visit our Exchange & Returns department in-store. If the item is needed sooner rather than later, take one of the screws to a hardware store. Buying furniture at IKEA can mean a great deal of effort on your part. The screw # is: 100365. By then, the idea may have dissipated and you’ll save a lot of money. level 2 If you would like to request missing hardware, our customer service representatives are available to assist you from 9am to 9pm EST. That said, IKEA knows that parts can be missing from the products. Chat with us - Request for missing hardware. Several IKEA customers have reported that it doesn’t take long for replacement parts to arrive. Request missing hardware or assembly plans. There is an eight hundred number on the instructions that will get you the help you need. Unsubscribe at any time. Thank you! You go to the customer service desk. If the chat bubble does not appear in the bottom right corner, it is because the queue is currently full. Always be polite. IKEA has a “Spare Parts” section in the Returns/Exchanges section of the store where you can pick up those parts that somehow went MIA. A few surprises along the way IKEA is laid out expensive, and when all is and. Purchase items in batches rather than later, take one of the item you bought, and which you! 35 Copps Hill Road – Apt can mean a great deal of effort on part. 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