If the call is clear with no difficulty being heard then chances are there is a hardware issue whereby our Solution 1 should be considered for handheld use. Any thoughts? This is not to say we do not love our Android community also as to be fair we are style conscious geeks who like all things tech. stephenrogalla. could be something as simple as that or it could be that the mic ribbon cable got torn somehow during installation or it could be the part you got is no good all together. Alexei Monsarrat Sound is perfect now. Jim Seybold. Here at TORRO we are avid iPhone fans and started the company making cases and covers we want to use ourselves that complement the aesthetics of the iPhone as well as being practical and functional. Should the Apple Watch really have been the iWatch? Check Christmas Shipping Dates! There are a myriad of reasons why you might be experiencing issues hearing your iPhone, whether it’s Identifiable by the model numbers A1549, A1586, and A1589. 06/16/2018 by You’ll want a recent iPhone backup so you don’t lose your contacts, photos, messages, and more. @alexei01. This only gets mentioned in 0.01% of cases but we are still keen on getting to the bottom of the issue. Same here, taping the rear mic worked on an iPhone 8 too! For us this has resolved 99% of customers noise muffling issues. First, backup your iPhone. After not having used the mic for a good month, I connected it to my system and started recording, only to find later that the result sounded muffled to the extent that the audio was simply unusable. Iphone 6s Plus when I am talking on the phone it sounds like the person that I am talking to is muffled. I have had this problem despite replacing the whole lightning connector/mic/headphone jack twice. Hello, I've seen a couple variations of this question but not my exact problem on the iPhone 6. This is a function you need to perform every time you take the phone out of the case and put it back in. If your iphone case has a lid which folds over, it can partially cover one of the microphones. When a device is inserted into a case, the air pressure can cause a small vacuum which can knock the silicon vent forward as if the phone had been submerged in water. There's no gunk in the microphone, and it's not the case - have cleaned and swapped out cases and tried no case - no difference. I'm overseas and can't send you the phone. More specifically the mic between the flash and rear camera. Galaxy Note 20 - Your questions answered! Hello, I've seen a couple variations of this question but not my exact problem on the iPhone 6. I have replaced the ear speaker cleaned the ear piece cover yet it still sounds muffled. We have researched the issue and have found a couple of solutions that may be of assistance if you have noticed this. 05/30/2018 by The 2020 iPhone 12 Range News and Rumours, Galaxy S20 Series - Customise your home screen. had the same issue and tape worked, thank you!!! If you are unsure and want to get to the root cause quickly our top tip is to use the phone in the case on hands free in your car by using the vehicles bluetooth handsfree mic and speakers etc. © 2020 iFixit — Licensed under Creative Commons — Privacy — Don't miss out! We also understand this list is not conclusive and there may be other issues, for example we once heard from a customer that a software update resolved the problem. The mic wasn’t new when the problem started and its timing seemed completely random. Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. 02/02/2017 by Terms — Get the latest product releases, promotions and stories direct to your inbox. I'm guessing that the one I had put in is defective. Make sure that it is removed before putting the mic into place. Appreciate your help! When I speak to people on a call, they say I'm very muffled; however, if I put it on speaker they can hear me fine, and I CAN record voice memos, video, etc. :0). Alternatively, choose from any of our supported currencies: Black Friday Event Now On! At last!!! Depending on the style of the case, if you are in an area of low reception and fold the case back on itself loosely then the extra layer of leather can create a void chamber in-between the back of the handset and the front flap - this chamber allows vibrations to bounce around by the rear microphone housed in the camera assembly muffling the call. We have received reports over the years regarding muffled voice on iPhone only, bearing in mind we offer the same styles for an array of android handsets it has always been a puzzling question. To demonstrate this point - fold the cover flush back on itself or do not fold the cover back at all. If you are in an area of poor reception then this problem is exacerbated. It does look like the mic you reference is clear of debris. I had no idea that little dot was another mic and my case was covering it when flipped open on a call. Disabling noise cancellation in iphone settings doesn’t help, as that is probably for the speakers only (better listening experience for you). A DFU restore is the last step you can take to completely rule out any type of software problem causing your iPhone speaker to sound muffled. We have never ever had a single iPhone user still report muffled voice after conducting these checks. Taping the rear mic totally solved this issue for me. Again we have never had a customer left disappointed with their TORRO case so we hope this guide resolves any tiny quirks with the iPhone. The new one was needed because of a bad lightening port, which works fine. Many thanks. Sharon Jacobsen. I purchased the new ear piece from ifixit. This is simply a quirk of the iPhone. Alexei Monsarrat. Looks like you are viewing from XX. Could a bad installation be the issue, or should I just go ahead and buy a new assembly? AMAZING! What if, after opening an iPhone, the display is not yet glued back to the case (with the specific adhesive tape)? Kayla Stanislawski. If you cover the mic completely, noice cancellation is disabled and your voice will sound normal. 06/08/2018 by The high performance electronics repair kit. Apple Event Round-Up - Featuring iPhone 12 Series. When I speak to people on a call, they say I'm very muffled; however, if I put it on speaker they can hear me fine, and I CAN record voice memos, video, etc. -Hold your phone differently - no fold-over lid, Thank You!!! To fix this all you need to do is blow hard on the microphone for 10-15 seconds as if you were blowing up a balloon and it knocks the silicon vent back into place. I would take a pin, earring or something small to clear out the small circular holes on the left hand side of your charging port as that is where your mic is located. If you can confirm that it has been cleaned very well then your next step is to replace the audio/dock ribbon cable on your phone. When this happens, the iphone treats your voice like background noise and attempts to filter it. stephenrogalla iPhone 6 Lightning Connector Assembly Replacement. The second issue we are aware of applies to iPhone 7 and newer models. Sadly, I can't go back to the place that did it because I'm now posted overseas. Holding the handset, please ensure you are not covering the microphone with your hand at all, some people have said that when the phone is in the cover they are muffled but that it goes away when the phone is out of the case, upon investigation we have found that people hold the handset totally differently when the device is in the case and block the microphone with their fingers. 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