Check for travel restrictions. Not once did we see housekeeping staff wear masks during our stay. 낍 entered after the room had been cleaned. When I asked, the answer I received was up to 50 guests at a time. This is actually one of my favorite properties. they seemed to know there was a problem, but didn't really want to take the steps to fix it. Please enter the dates of your stay and check what conditions apply to your preferred room. On the phone they assured me they were strict, monitored the pool with limited attendance and had social distancing precautions in place. The most helpful contributions are detailed and help others make better decisions. We would like to assure you that we are looking further into these matters to ensure they are not repeated. Sincerely, Pamela Mondala Marketing Coordinator, DO NOT STAY HERE if you are following Covid and safety protocols, Let me start by saying that the front reception area is very inviting. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The quiet pool, BBQs, and the fire pits all have front row views of the Carlsbad flower fields. I felt and stayed very comfortable even during pandemic. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our self-parking rate is $24 per day. 829 likes. also completely lacked basic amenities (shampoo, conditioner, breakfast etc.). Hopefully you'll be able to enjoy more of the property amenities and local attractions by then. Click for Website The Cassara Carlsbad is scheduled to launch in December 2019. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. This lets us know our reviews come from real guests like you. Onze gasten beoordeelden The Cassara Carlsbad, Tapestry Collection by Hilton als ’Fantastisch’. We houden je bovendien als eerste op de hoogte van onze aanbiedingen en kortingen als je je registreert voor onze nieuwsbrief. Are any cleaning services offered at The Cassara Carlsbad, Tapestry Collection by Hilton? Please see our partners for more details. – Laundry services are available. The maximum number of extra beds and cribs allowed depends on the room you choose. I will say that Karl strauss (which is the restaurant the hotel partners with and provides their room service) did do a good job of enforcing social distance policies Bottom line: the room was fine, the protocols were not. Please note that all Special Requests are subject to availability and additional charges may apply. We stayed in a suite which was very spacious and you could tell it had just been renovated. We look forward to you visiting us and enjoying our Cassara Carlsbad property soon! Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. All cribs and extra beds are subject to availability. Questions and answers should be property- or room-related. Verblijf in Carlsbad bij dit met 3,5 sterren beoordeelde hotel voor golfers. But staying at the Cassara suites is also nice and beautiful love everything about it.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. Conveniently located restaurants include In-N-Out Burger, Tip Top Meats, and Miguel's Cocina. Marketing Coordinator, Hello, Hearing this, we booked our room. Hopefully, you'll be able to enjoy The Flower Fields in full boom by then. We always aim to deliver a great experience and we’re disappointed to hear that your experience did not meet expectations. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please don’t include personal, political, ethical, or religious commentary. Our room was clean and I loved the style and decor of the room. This was NOT the Hilton experience I was used to. The Cassara Carlsbad, Tapestry Collection by Hilton. When would you like to stay at The Cassara Carlsbad, Tapestry Collection By Hilton? Many travelers enjoy visiting Leo Carrillo Ranch Historic Park (4.6 miles) and St. Michael's by-the-Sea Episcopal Church (3.4 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1237430,1174220,1238790|1,1231710,1242370|1,1243610,1245410,1242280|2,1242530,1242530|4,1243350|9,1222640,1243360,1238790,1223840|1,1240620,1214730,1216210,1227520|5,1242280|3,1242370|3,1243150,1243360|7,1241480,1238740,1243360|2,1242370,1239730,1236520,1233530,1223840,1240510,1243360|6, The Cassara Carlsbad, Tapestry Collection By Hilton (Hotel) (USA) Deals, Facilities of The Cassara Carlsbad, Tapestry Collection By Hilton, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Guest accommodation sealed after cleaning. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Located in Carlsbad, 0.7 mi from South State Beach, The Cassara Carlsbad, Tapestry Collection By Hilton features accommodations with a bar and private parking. Bathroom features (shower, bathtub, etc. What topic(s) do you want to know more about? We checked in after work on Friday and we were able to immediately check in. You can only leave a review within 28 days after check-out. We set a very high standard for the service that we provide, especially when it comes to COVID and safety protocols. But staying at the Cassara suites is also nice and beautiful love everything about it. We will not be back. Does The Cassara Carlsbad, Tapestry Collection by Hilton offer any business services? Is parking available at The Cassara Carlsbad, Tapestry Collection by Hilton? I usually stay at the one across from it. Thanks! Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Overlooking the flower fields will be great in springtime. As far as COVID protocols go, all of the proper health, safety and social distancing guidelines are being implemented throughout every part of the hotel - room attendants, lobby, and pool. Need something else? Warm Regards, I called the front desk for extra towels and no one ever arrived even as we checked out. Helpful staff, especially Sean at the front desk. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. We stayed in the 2 bedroom suite and they are roomy for a family of 4, we appreciated the extra space. Dear LAFUN, Thank you for taking the time to leave us a glowing review of your stay with us. Something went wrong – please try again later. Your concerns are very important to us and we appreciate you bringing them to our attention. For an unforgettably romantic Carlsbad wedding with stunning Pacific Ocean views, The Cassara Carlsbad in Carlsbad California is a truly majestic setting. The stqff was very friendly. It was such a pleasure having you and we are thrilled that you enjoyed your time with us. Copyright © 1996–2020 They have two pools on property - a quiet pool and a family pool complete with a splash pad which is perfect for. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Yes, dry cleaning and laundry service are offered to guests. We hope that you visit us soon and enjoy the beauty of Carlsbad! I was extremely disappointed as our intention was to maintain COVID-19 precautions (as their brand promotes) and be able to utilize contactless check-in. Marketing Coordinator. Take advantage of our pet-friendly rooms, free shuttle service, two pools, an on-site restaurant and lobby bar, and more. Neem een kijkje door onze afbeeldingen, lees de gastenbeoordelingen en boek nu met onze Prijsgarantie. The Cassara Carlsbad, Tapestry Collection By Hilton takes special requests – add in the next step! Contributions should be travel related. But staying at the Cassara suites is also nice and beautiful love everything about it. Warm Regards, Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. All we ask is that you follow a few simple guidelines. Close to breweries, restaurants and shopping. Try again? 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